The Future of Speaking
REFUND, CANCELLATION & RENEWAL POLICY
Effective 2 October 2026
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1. About this Policy
This Refund, Cancellation & Renewal Policy applies to purchases made through The Future of Speaking, including Annual Memberships, Lifetime Memberships and the Speaker Pipeline & Commercial Audit.
The Future of Speaking is operated by BrimbleCorp Pty Ltd trading as Brimbravo (ABN 34 637 082 323, ACN 637 082 323).
This Policy should be read together with our Terms & Conditions. Nothing in this Policy excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.
2. Founding Annual Membership
The Founding Annual Membership is USD $97 for the member's first 12 months.
The Annual Membership is an annual subscription and automatically renews every 12 months unless it is cancelled before the next renewal is processed. The recurring nature of the membership will be clearly disclosed at checkout.
After the first 12 months, renewal is charged at the annual membership price applying at that time. A future price adjustment does not change the price already paid for the current membership period.
Before a renewal is processed, we will send a renewal notice to the member's registered email address showing the upcoming renewal date and the then-current renewal price.
If the Annual Membership renewal price has been adjusted, we will notify the member before the renewal is processed and clearly state the new renewal price. The member may cancel before the renewal is processed to avoid being charged the adjusted renewal price.
Members are responsible for keeping the email address connected to their account current.
3. Cancelling an Annual Membership
You may cancel the automatic renewal of your Annual Membership at any time before the next renewal is processed.
Cancellation can be requested:
- through the member account area where that option is available; or
- by emailing Team@brimbravo.com from the email address connected to the membership.
We do not charge a separate cancellation fee simply for stopping a future Annual Membership renewal.
Cancelling stops the next renewal. It does not normally end access immediately. Unless otherwise required by law, you may continue using the Core Membership until the end of the period you have already paid for.
Cancellation does not ordinarily create a right to a full or partial refund for the unused portion of a current paid membership period.
If you have already commenced access to member-only digital assets or resources, clause 6 also applies.
If a renewal has already been processed before your cancellation request is received, the renewed period will generally remain in place, subject always to any refund, cancellation or other right available under applicable law.
4. Founding Lifetime Membership
The Founding Lifetime Membership is a one-time payment and does not automatically renew.
Lifetime access means access to the Core Membership program and member community for as long as The Future of Speaking continues to operate that Core Membership program and community.
Lifetime Membership does not include audits, private representation, consulting, coaching, premium programs, separately ticketed events, future upsells, partner or affiliate offers, third-party products, suggested or recommended products, or any other separately priced product or service.
A Lifetime Member is not entitled to a refund merely because they later decide not to use the membership, use it less than expected, or choose not to purchase separately priced products or services.
Once a Lifetime Member has commenced access to member-only digital assets or resources, clause 6 also applies.
If the Core Membership program and member community permanently cease operating, Lifetime access ends with the operating life of that Core Membership, subject to any non-excludable rights under applicable law.
5. Speaker Pipeline & Commercial Audit
The Speaker Pipeline & Commercial Audit is a separate one-time purchase. It is not a subscription and does not automatically renew.
The Founding Member price is USD $297. The audit price may increase after the founding round is complete.
After purchase, the customer is directed to our calendar to book a session and is asked to complete a short intake and provide the key materials required for the review.
Because review and preparation work may begin before the booked strategy session, cancelling or missing the appointment does not automatically cancel the audit purchase.
Any rescheduling or no-show conditions displayed during booking or in the booking confirmation also apply, subject to applicable law.
If you need to reschedule, contact Team@brimbravo.com as early as reasonably possible.
If you change your mind before review or preparation work has commenced, contact us promptly. Any change-of-mind refund is discretionary unless a refund, cancellation or other remedy is required by law.
Once review or preparation work has commenced, or the strategy session has been delivered, we do not generally provide a change-of-mind refund.
If we are unable to provide the purchased audit, we will provide an appropriate remedy, which may include rescheduling, completing the service within a reasonable period, or providing a refund where required or appropriate.
6. Commenced Access to Member Assets
Once you have commenced access to member-only digital assets, resources or databases, we do not provide a change-of-mind refund for that membership period. Commenced access includes accessing, viewing, downloading, copying or otherwise using member-only templates, reports, opportunity data, podcast data, market intelligence or other member resources.
This rule applies to Annual Memberships and Lifetime Memberships and recognises that digital resources can be accessed or retained immediately once made available.
This clause does not limit any refund, cancellation, withdrawal or other remedy that you are entitled to under the Australian Consumer Law or any other mandatory law that applies to you.
7. Change-of-Mind Refunds
We do not generally provide refunds because a customer changes their mind, decides they no longer want the membership or service, does not use all available resources, or finds that their personal circumstances have changed. Once member-only digital asset access has commenced, the specific no-change-of-mind-refund rule in clause 6 applies, subject to mandatory legal rights.
This change-of-mind position does not affect any right to a refund, cancellation or other remedy that applies because a product or service fails to meet a mandatory legal guarantee.
8. Australian Consumer Law
Where the Australian Consumer Law applies, services must meet consumer guarantees that cannot be excluded by this Policy or our Terms.
Depending on the circumstances, those guarantees may include that services are provided with due care and skill, are reasonably fit for a purpose made known to us, and are supplied within a reasonable time where no time has been agreed.
If a service fails to meet an applicable consumer guarantee, the remedy depends on the nature and seriousness of the failure. A remedy may include having the problem fixed, cancelling the service, receiving a refund for an unused portion, or receiving compensation where the law provides for it.
Nothing in this Policy operates as a blanket 'no refunds' rule or removes a right or remedy that cannot lawfully be excluded.
9. Duplicate Charges and Billing Errors
If you believe you have been charged twice, charged an incorrect amount, charged after a valid cancellation, or otherwise affected by a billing error, email Team@brimbravo.com promptly so we can review the transaction.
Where we confirm an incorrect or duplicate charge, we will correct it and provide any refund or adjustment that is appropriate.
10. Failed Renewal Payments
If an automatic renewal payment fails, our payment provider or membership system may retry the payment.
Access may be restricted or suspended while an overdue renewal remains unresolved. If payment is not successfully completed, the membership may expire or be cancelled.
A failed payment does not convert an Annual Membership into a Lifetime Membership and does not create an entitlement to continued access without payment.
11. Price Changes
We may change the price of future Annual Membership renewals, audits or other separately priced products and services.
A price change does not alter a period that has already been paid for. Any adjustment to the Annual Membership renewal price will be notified to the member before the next renewal is processed, and the adjusted price will apply only to the future renewal.
The core membership fee for a valid Founding Lifetime Membership remains $0 for the operating life of the Core Membership program and community.
12. EU, EEA, UK and Other Mandatory Cancellation Rights
Customers in some jurisdictions may have mandatory cooling-off, withdrawal or cancellation rights for online purchases. Where those rights apply, they prevail over any inconsistent part of this Policy.
Where permitted by law, if you ask us to begin providing a service during a statutory cancellation period, we may require an express request to begin early. If you later exercise a valid cancellation right after performance has begun, you may be required to pay a proportionate amount for services already provided, where the law allows.
Where permitted by law, if digital content or digital access is supplied immediately, we may require your express consent to immediate supply and your acknowledgement of any legal effect that immediate supply has on a statutory cancellation or withdrawal right.
Nothing in this Policy removes a statutory withdrawal or cancellation right unless the law in the customer's jurisdiction permits that right to be affected and all required consent, acknowledgement and information requirements have been satisfied.
13. How to Request a Cancellation, Refund or Billing Review
Email: Team@brimbravo.com
Please include:
- the name and email address connected to the purchase;
- the product or membership purchased;
- the approximate purchase or renewal date;
- what you are requesting; and
- a short explanation of the issue.
We may request reasonable information needed to locate the transaction or assess the request.
14. Processing Approved Refunds
Approved refunds are generally returned to the original payment method and in the transaction currency used by our payment system where practicable.
The time taken for funds to appear may depend on the payment provider, bank or card issuer.
If your bank, card issuer or payment provider applies exchange rates, international transaction fees or other third-party charges, the amount appearing in your local currency after a refund may differ because of movements in exchange rates or charges imposed by that third party.
We are not responsible for delays or independent charges caused solely by a third-party financial institution after a refund has been properly submitted, except where applicable law requires otherwise.
15. Changes to this Policy
We may update this Policy as the platform, payment systems, products or legal requirements change.
Changes will not retrospectively remove rights that have already accrued under a completed purchase or under applicable law. Material changes affecting future renewals will be communicated where required.
16. Contact and Operator Details
The Future of Speaking
Powered by Brimbravo Private Representation
Legal operator: BrimbleCorp Pty Ltd trading as Brimbravo
ABN 34 637 082 323 | ACN 637 082 323
Business location: Brisbane, Queensland, Australia
Support: Team@brimbravo.com

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